Tell us what is happening
Call or request service online and share the symptoms you have noticed.

Local service in Kitchener, Ontario
When your furnace stops keeping up, Infiniti Air finds the cause and explains your options clearly. Local diagnosis and repair for Kitchener homes.
When to call
A furnace problem does not always begin with a complete loss of heat. Changes in sound, airflow, cycling or comfort can be early clues.
Call our team and tell us what the furnace is doing. We will help arrange the appropriate next step.
Call Infiniti AirThe furnace runs but the house stays cold
The system will not start or keeps shutting off
Airflow is weak or rooms heat unevenly
The furnace makes rattling, grinding or squealing sounds
The thermostat setting and room temperature do not match
Heating costs rise without a clear reason
What happens next
Our process is built around diagnosing the problem first, then helping you make an informed decision.
Call or request service online and share the symptoms you have noticed.
A technician checks the furnace, controls, airflow and accessible venting to identify the cause.
We explain the findings and review the practical next step before work moves ahead.
Repair first
We check the system and explain the cause. When a practical repair is available, you can review it before deciding how to proceed.
When replacement is worth comparing
If the furnace is older or repairs are becoming frequent, we can compare repair with properly sized replacement options—without treating every service call like a sales call.
Explore furnace replacementKitchener furnace repair FAQ
Have another question? Call us and we will point you in the right direction.
Infiniti Air is a locally owned heating and cooling company based at 1268 Victoria Street North in Kitchener. We diagnose and repair residential furnace problems throughout Kitchener and nearby communities.
Confirm the thermostat is set to Heat, replace a severely clogged filter, check that the furnace switch is on and look for a tripped breaker. Do not remove furnace panels or attempt gas or electrical repairs yourself.
A repair can make sense when the issue is isolated and the furnace has otherwise been dependable. It is worth comparing replacement when breakdowns are frequent, comfort is inconsistent, operating costs are climbing or a major repair is needed on older equipment.
Yes. Seasonal furnace maintenance can help prepare the system for winter, support reliable operation and identify developing concerns before they become larger problems.
Furnace help in Kitchener