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Installation & service

Water softeners in Kitchener–Waterloo.

Installing a new system or dealing with a softener that no longer seems to work properly? Infiniti Air provides water-softener installation, diagnosis and service across Kitchener, Waterloo, Cambridge and Guelph.

519-741-5100

Help with a new or existing water softener.

Installation & replacement

We review the water supply, household needs and existing setup, then explain the equipment and installation work suited to your home.

  • Review water hardness and household water use
  • Assess available space and accessible connections
  • Clarify equipment, installation scope and operation
Discuss a new water softener

Diagnosis & service

Tell us what has changed. We assess the existing system and explain the findings, repair options and parts availability before work proceeds.

  • Hardness returning or an unexpected change in performance
  • Unusual salt use, regeneration or displayed errors
  • Visible leaks or concerns about the existing system
Request water-softener service

Local water, household needs

Start with the hardness at your address.

The Region of Waterloo recommends setting a softener to the correct water hardness for the area so only the required amount of salt is used. A review of your water supply and system settings is more useful than using the same setting for every home.

Read the Region of Waterloo’s hard-water guidance (opens in a new tab)

Water-softener questions

Do you install and service water softeners?

Yes. Infiniti Air provides water-softener installation and service for homes in Kitchener, Waterloo, Cambridge, Guelph and surrounding communities. Tell us whether you need a new system or help with existing equipment.

What should I have ready when requesting service?

Share the make, model and approximate age if you know them, along with any displayed error, recent changes and whether the problem affects every fixture. Photos of the equipment and its connections can help our team review the request.

How do you choose the right water softener?

We review your household's water use, water hardness, existing equipment and available installation space. Capacity, controls, plumbing connections and the installation scope should be considered together before selecting a system.

Should I repair or replace my existing softener?

That depends on the fault, condition of the equipment, parts availability and repair cost. We discuss the findings and practical options before recommending repair or replacement.

How much does installation or service cost?

Pricing depends on the equipment, condition of the existing system and work required. Request an assessment so our team can confirm the scope and quote for your home.

Tell us about your water-softener project.

Serving Kitchener, Waterloo, Cambridge, Guelph and surrounding communities.

Need hot-water equipment too? Explore our water heater services.

Contact our team